Partners


Solutions

SAP Consume-To-Cash

To prepare for the technology innovations of tomorrow, you must put in place the right business processes today. With SAP® software, you can achieve best-of-breed functionality for your entire consume-to-cash business process…[more]

Ai.CRM

Complete modular CRM system consisting of…[more]

SAP CC Telco Service Catalog

- Framework for complex telco service catalogues
- Incorporate all experience in catalogue development
- Enables faster deployment and implementation of complete catalogue
[more]

Ai.PI (Process Integration)

Workflow and Provisioning infrastructure consists of:
- Customizable connectors – interfaces to network elements
- Flexibly workflow engine – decomposition, BPM
- Administration and Management web GUI
- All components SOA enabled – connection from BSS/OSS
- Built on top of leading telco-grade application servers
[more]

Ai.DI (Data stream Integration)

Mediation platform supporting off-line and on-line modes
Comprehensive workflow possibilities:
- Correlation
- Duplicates detection
- Data enrichment
- Aggregation
[more]

Ai.Recharge & Ai.VOMS

Complete recharging and voucher management solution.
Ai.Recharge – Recharging proxy platform
Ai.VOMS – Voucher management platform
[more]

Ai.CEM (Customer Expirience Management)

Next generation of customer analytics and data mining…[more]

Services

Consulting

- SAP Convergent Charging – Business consulting, education and training for technical and back-office staff – Product development – telecom residential and business quad play services – Project Management Services…[more]

Professional Services

Altima technical assistance is covered by: – System Maintenance Services – Consulting, Support and Professional Services More details in Maintenance, Support, Consulting and Professional Services „terms and conditions“…[more]

Software Development

Past:
– PHP web applications
– Oracle based procedural business logic
– Java SE adapter applications
Present:
– Feature rich Web 2.0 applications
– Java EE SOA components and ESB architecture
– Strategic partnership with SAP
Future:
– Analytics and Business Intelligence
- Complete TMF alignment: TAM, SID, eTOM
- SaaS – client applications to the cloud
– PaaS – rating, charging, billing solution in the cloud…[more]

Technical Support Center (TSC)

Altima TSC is primary resource for resolving all technical issues and incidents related to solutions that Altima supports. Customers access Altima TSC via web interface or phone (e-mail and fax also supported). Customer enters data about the incident or change request and sets its’ priority. Response time is up to 60 minutes from submission in TSC (a dedicated Altima TSC engineer will respond). Response time and escalation shemes depend on the support and maintenance contract and customer SLA. Customer can follow up incident status on TSC portal and can be notified via SMS or e-mail. https://support.www.altima.hr…[more]